Construction Industry Tradesmen – Need to Retire Earlier

The government seem determined to make construction industry tradesmen work until they drop or better still, until we end up in a wooden box. People in the UK on average work a lot more hours than our European counterparts in general, but this Conservative/Liberal Government want us to work even harder. Construction industry tradesmen need to retire early.Does anyone ever consider the physical efforts involved in a particular industry?Work hard and you get respect. Work hard and you get 2 homes and a car with heated seats. Work extra hard and spend half your life working with people you don’t like, never see your children, never see the wife, but earn loads of money they can spend. Work hard in a construction trade and all you will achieve is a Bad back, Tennis elbow, Hearing Loss and if you are really lucky… a Knee replacement. Now the government is trying to make construction workers spend even more time at work. Only God himself will know what joys in retirement constructions workers will have, that’s if they ever get to that age. Some well being advice can be found at I-BRICK.COM, which may help people have a better quality life.BricklayersLet’s look at one particular trade and try to work out the actual stress that will be put on the human body in the course of their natural working life. It’s difficult to work out exactly, so let’s do some calculations that may just help people realise the effects such hard work will have on the “Old Bones”.• Concrete Blocks: 34, 000 tonnes per working life
• Mortar: 10,000 tonnes per working life
• Concrete Lintels: 1000 tonnes per working life
• Shovels of sand: 800,000 per working life
• Trowels full of mortar: MillionsThe realityNow this is a very broad estimate and would not be the same for everyone, but do politicians think all construction workers sit in a nice warm office, always have access to hot food, access to clean toilet facilities and drive a car that is fuelled by tax payer’s money. The reality is totally different on a construction site. Work in very adverse weather conditions for 7 months of the year, no hot food, very bad toilet facilities that quite often don’t even have hot water and a car that thrives on being filled up with overpriced fuel that they can little afford. People often have either of the following 2 philosophies:Live to workGet up at 05.30 o’clock, shower, breakfast and merrily go to work. They come home from work at 7 o’clock in the evening with a sense of satisfaction from their achievements and have a sense that it was all worth it. For some it would be the huge salaries often achieved in certain industries, for others it’s the power over people they think or know they have.Work to LiveFor this work ethic people view work as a bind that must be done in order to earn a living. Quite often these people want the maximum return for the least effort, others have great skills, huge commitment to their job, but they don’t let work rule their life’s. Construction workers in general seem to have a third philosophy……Work to dieNow this ethic is one of get up at 05.30, no breakfast, no shower and on average £10 spent on fuel just getting to work. Work hard all day with absolutely no interest in the job. Get treated in most cases like a third class citizen with little or no respect from managers that will never gain respect from anyone. This philosophy make people think why on earth anyone wants to work on a construction site, but like most things in life “needs must” Many Tradesmen within the construction industry will retire in a less than healthy state.Roll on my 67th! Will I be able to blow out the candles?

Case Study: Automotive Repair Industry Process Improvement

When customers think of automotive control modules, what comes to mind are engine control modules, transmission control modules, and body control modules. Some people are genuinely surprised to find there can be as many as 80-120 different control modules functioning in their vehicle, controlling everything from power windows to drive train components. As everyone in the industry knows, as fuel economy, emissions and safety become more important to shoppers; control modules will become even more important to a smooth operating automobile.At the same time, the ability of repair shops to diagnose and repair control module problems is being challenged. Many shops do not have the proper scan tools needed to see deeply enough into the vehicle’s control module network to determine what is really happening there. In these cases, the shop is forced to diagnose the vehicle with circumstantial information instead of with the actual observation of vehicle network data. This is equivalent to looking at a “boot print” of the problem instead of actually seeing the boot. This drives questions such as:· How do I know that the module is really bad?· If I replace the module, will the vehicle start working properly?· What can cause the module to go bad?This is both a challenge and an opportunity for repair shops and the replacement parts industry. Two aspects of customer satisfaction affect every business: satisfaction with the product and satisfaction with the service surrounding it. This is the premise underlying the processes we sat up for Automotive Electronic Solutions (AES) to use in its business of repairing and remanufacturing automotive control modules.In the case of control modules, the “service surrounding the product” challenge is to understand that the shop first needs a quality diagnosis, before the subject of quality replacement parts can take place. For AES, this is a matter of determining what level of service best fits the customer’s problem. Specifically, AES will ask about trouble codes and symptoms to determine the best solution for the customer. If the trouble codes and symptoms do not clarify the level of service needed, the customer can ship the module to us for internal component evaluation. This evaluation will determine what, if anything, is wrong with the module, as well as determining whether it can be fixed. This is a low cost, overnight service. From there AES can return the module to them with diagnostic notes, repair their original module, or remanufacture a replacement module for them. This reduces a repair shop’s risk in servicing their customer and allows them to control the cost of the service.From a product standpoint, when a remanufactured module is needed, AES works with recyclers around the country to obtain core modules to work with. These are then remanufactured. The recyclers are an integral player in this process because they know the history of the source vehicle, which avoids potential problems resulting from incorrect part numbers and security configuration. To leverage recycler domain knowledge and help recyclers become a quality supply chain player, AES developed Core Module Configuration and Quality Inspection criteria. As a result, both the recycler and AES operate with fewer mistakes. Recyclers benefit from the ability to sell control modules in a low risk venue.When AES delivers a repaired or replacement part to the customer, service quality is in play again. Along with the part, the customer receives instructions as to what other parts might need to be replaced in order to protect the repaired or replacement module, and installation requirements to protect their investment in the part. This includes what on-board programming may be needed after installation. Getting out in front of potential problems is the best way to reduce or eliminate customer dissatisfaction issues.ASE also hired ASE Certified Master Techs to help customers with the details of module replacement and diagnosis. The end result is that when a customer service issue arises, AES has the internal domain knowledge to deal with it. This is another aspect of the service surrounding the product.Lastly, AES defined what they don’t do. This allows AES to work within the limits of proven service abilities. It also helped to define what R&D was needed to expand the scope of their service.The main intellectual take away for AES is this. Whether you are a recycler, repair facility, or a remanufacturer of automotive control modules, you operate in a process based industry. To become truly customer focused, your customer must be a part of the process. From a sales perspective, customers want to know that you care about their success as much as you do your own. This is true whether the customer is an end user, shop or warehouse distributor.